Privacy Policy

ZetaGenius Limited operates the si-learn.com website and GeniusLearn platform (the "Service"). This Privacy Policy explains how we handle your personal data.

By using the Service, you consent to the practices described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect information you provide directly and information generated automatically when you use the Service.

• Account information: name, email address, username, password, age group, gender, and profile preferences.
• Usage data: simulations created, messages exchanged, features used, progress metrics, and device/browser information.
• Onboarding data: optional questionnaire responses used to personalize your experience.
• Communication data: support requests, feedback, and email correspondence.
• Payment data: handled by Stripe; we do not store full card details on our servers.

2. How We Use Your Information

We use your personal data for the following purposes:

• To create and manage your account;
• To deliver personalized simulations, coaching, and recommendations;
• To process payments and manage credits or subscriptions;
• To communicate with you about your account, updates, and support requests;
• To monitor usage, detect abuse, and improve platform security;
• To comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing

Under applicable data protection law, we rely on the following legal bases:

• Performance of a contract: to provide the Service you signed up for;
• Consent: for optional personalization, marketing, and AI learning features where you have opted in;
• Legitimate interests: for security, fraud prevention, analytics, and service improvement;
• Legal obligation: where we are required to process data by law.

4. Data Storage & Security

We take reasonable steps to protect your data using industry-standard security measures. No system is completely secure, and we cannot guarantee absolute security.

5. Data Sharing & Processors

We do not sell your personal data. We may share data with trusted third parties to operate and improve the Service:

• Payment processors such as Stripe;
• Cloud hosting and infrastructure providers;
• AI model providers that process prompts to generate simulations and responses;
• Email and communication service providers;
• Analytics providers to understand platform usage.

Third-party processors are contractually bound to use your data only for the purposes we specify.

6. International Data Transfers

Your data may be processed in jurisdictions outside your country. Where such transfers occur, we rely on appropriate safeguards to protect your data.

7. Your Rights

You have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion of your account and associated data;
• Object to or restrict certain processing activities;
• Withdraw consent where processing is based on consent;
• Request a copy of your data in a portable format;
• Lodge a complaint with your local supervisory authority.

To exercise any of these rights, email [email protected].

8. Data Retention

We retain your personal data for as long as necessary to provide the Service and comply with legal obligations. When data is no longer needed, we delete or anonymize it.

9. AI Learning & Data Use

With your consent, we may analyze your onboarding responses to personalize your experience.

We use anonymized interaction patterns and optional feedback to improve our AI scenarios and recommendations.

Your identifiable conversation content is not used for third-party model training without your additional consent.

If you publish feedback to Community Voices, only your selected display name and feedback text are shown.

10. Leaderboards & Social Proof

Leaderboards show your chosen display name or username. We do not show your email address.

You can opt out of leaderboards at any time from My Account.

11. Voice & Audio Features

Voice input is processed locally in your browser. We do not store voice recordings on our servers.

12. Cookies & Similar Technologies

We use essential cookies to make the website work, maintain your session, and protect platform security. We may also use analytics cookies to understand how the Service is used. You can manage cookie preferences via your browser settings.

13. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal data from children under 13.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance.

15. Governing Law

This policy is governed by applicable law.

Contact Us

For any privacy questions or requests, please email:

✉ [email protected]